The Los County Probation Office is requesting an automated workflow system with electronic approval capabilities to facilitate system access requests, also known as, Probation Access Manager (PAM). The PAM will assist the Probation Office with documentation management and online approvals rather than the current requirement of a physical signatures. The system will also keep track of pervious approvals and save them as reports which then can be checked in the future.

In addition, the current system used by the Probation Office does not provide an online approval. The system would require a physical document to be print and sent to the correct supervisor for a signature of approval. The reports that will be saved after every approval/denial will assist with possible future auditing predicaments. A major concern with the Probation Office is that paper work that requires an approval might take hours, days, or possibly weeks before a supervisor will even notice it. With paper approvals there might also be the issue of lost paperwork in which case, the person who turned it in will be sitting and waiting for an approval that will never happen due to lost paper work.