As a key element of ITIL, the IT service catalog provides an organization a list of available technology resources and offerings (e.g. computer equipment, pricing, contact points, and process for requesting services). Providing an intuitive online web-based catalog can reduce the number of calls and tickets to the IT Service Desk, while providing users with pertinent information to make informative decisions and request IT services in a more efficient manner. The project will entail the development of a web-based IT service catalog, an IT inventory database, and an IT service desk system. Similar to Amazon, the catalog can provide a list of equipment, their availability (e.g. in-stock, out-of-stock, or back-ordered), and lead time. As the user selects the equipment and submits the order, a workflow will be initiated to obtain approval from the appropriate management personnel. Once approved, a Service Desk ticket will be generated, which will include all of the information in the order, and assigned to the appropriate IT personnel to process.