Summary:

The Animal Care & Control Department in LA county  is in great need to improve their existing infrastructure to facilitate serving customers. Currently, most of the provided services are asynchronous based which is not efficient. Customers have to wait long time in line to get service, especially during peak time. 

To speed up  and to streamline  serving customers, the CS senior design team shall develop a platform agnostic service that can :

1)    interact with the existing database

2)    provide a user-friendly interface that make it easier for customers to navigate the website and to find the information they need

3)    allow users to type a question and answer the question if the q/a is already stored in the database

4)    (detect the user’s location) automatically generate a ticket for on-site users and manage all the generated tickets

5)    Analyze users’ questions and update the list of FAQs

6)    (optional) voice recognition

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Team:

Marco Argentieri

Francisco Gudino

Joshua Guizarnotegui 

Sean Hanson

Juan Placencia Jr. 

Liaison Meeting time: Tuesday from 9:00 am to 10:00 am  

Team Meetings time : Monday/Wednesday  from 3:00 pm to 6:00pm

Team Lead: Marco Argentieri